Pet house | Cat House – Kitty Kamp

5 Years Warranty

All products from Solvd-in-box are covered by a 5 year warranty from the day they were bought, when used under normal conditions and for the purpose intended.

This warranty covers defects in materials and workmanship and would not apply if damage is caused by unreasonable use or neglect, normal wear and tear, or if you change your mind. Any modifications/alterations done to the product post purchase are not recommended and void the entire warranty.

In order to make a warranty claim, you need to have purchased your Solvd-in-box products through our website or one of our authorized re-sellers, and you must provide proof of purchase.

How do I make a claim?
Please email our support team with your order details and a description of the fault or damage. Including photographs of any fault helps a lot in speeding up claims.